Managed Service

STN Solutions provides the management tools and the processes to take care of the day to day operation of your systems and Local Area Network (LAN). We take responsibility for the monitoring and management of your critical IT equipment, leaving you free to focus on growing your business, pursuing strategic goals and on remaining competitive.

  • Offer the latest enterprise-class technologies, but without the risk, or complexity, of maintaining them.
  • Give you access to IT professionals, with wide ranging expertise.
  • Provide real time responsive problem determination and resolution without the need for an on-site visit, using our Network Management Tools and your Internet connection. This provides a consistent level of service across all your users regardless of where they are.
  • Assist you to respond quickly to time-to-market demands.
  • Increase your levels of support and network availability, through proactive monitoring of your critical equipment by our service desk team.
  • Enable you to keep up with the latest security threats and to address privacy or security regulations.
  • Secure your data with data protection and disaster recovery solutions.

STN Solutions' Network Management Tools (NMT) is based on industry best practice principles that help to decrease operating costs and maximize productivity. Through the use of NMT STN Solutions is able to provide you with much more.

We provide:

  • 24x7 proactive monitoring of critical equipment & processes
  • Notification if a problem is detected
  • Service level targets
  • Dedicated engineers assigned to you
  • Regular on-site visits and technical guidance

Our Managed Systems Solutions cover:

  • Server & Network
  • Desktop & Helpdesk Services
  • Backup Services
  • Disaster Recovery
  • Firewall Change Management Services
  • Mail-filtering including Anti-virus & Anti-spam
  • Standard Support Services 8am – 6pm, or the option for 24x7 Support Services

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